Privacy Policy

1. Information We Collect

We collect information you provide when creating an account (name, email, password), making purchases (payment details processed by third-party gateways), and using the Platform (browsing activity, downloads).

2. How We Use Your Information

Your information is used to provide and improve our services, process transactions, send order confirmations and updates, prevent fraud, and comply with legal obligations. We do not sell your personal information to third parties.

3. Payment Security

Payment processing is handled by secure third-party providers. We do not store your full credit card or mobile money details on our servers. All transactions are encrypted using industry-standard SSL/TLS protocols.

4. Cookies

We use session cookies to keep you logged in and remember your preferences. These are essential for the Platform to function properly. We do not use tracking cookies for advertising purposes.

5. Data Sharing

We may share your information with payment processors to complete transactions, law enforcement when required by law, and service providers who help us operate the Platform. Authors can see the names of users who purchase their books but not payment details.

6. Data Retention

We retain your account information for as long as your account is active. Purchase records are kept for accounting and legal purposes. You may request deletion of your account by contacting support.

7. Your Rights

You have the right to access, correct, or delete your personal data. You can update your profile information at any time through your account settings. To request data deletion, contact us at the email below.

8. Children's Privacy

The Platform is not intended for users under 18 years of age. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email.

10. Contact

For privacy-related inquiries, contact us at hello@bukubase.com.